Red Dot Design Museum

A design proposal for the Red Dot Design Museum mobile app and the service.

Role

Tools

Duration

Team

Architect
UX/UI Designer

Sketch
Adobe Illustrator
SketchUp

1 Months | Architecture
2 Weeks | UX Design
07/2017-08/2017

Rui Yu Li | Project Manager, Architect
Chi Tang Huang | Architect

overview

It's a competition project that I designed with four colleagues when I worked in an architecture company. This project is to rebuild a deprecated airport terminal of Xiamen for the third Red Dot Design Award museum worldwide. We proposed it as a “Design Terminal” inspired by its unique location. We won the bid finally. This project was also nominated by American Institution of Architects Shanghai Chapter in 2018 as the "heritage architecture".
After the architectural design, I'm thinking of conveying our design principles in a digital platform and designing holistic digital service for visitors.

Research

Desk Research

The stakeholder map

The encounter map

User Research

Demographic data

Target users and their touring habits

Solution

The Service Blueprint
Hightlight 1: Virtual tour suggestion

Museum plans

Persona:
Karen, an architecture student in Xiamen University, age 23.Karen enjoys a museum tour alone on weekends. She has plenty of time to explore the beauty of arts. So she would prefer a tour suggestion theme-by-theme. It would be a great way for her to explore every detailed design in the museum step by step. After all, she doesn’t want to miss anything.

Persona:
Amy, a working mother with a 5-year-old son, age 35.
Amy always organizes a family tour on weekends.  One of her favorite place to go is museum. She would prefer a suggestion based on time. A 2-day-tour would be perfect for her family to explore the highly recommended part of the museum. A more popular touring plan would suit for her situation.

Hightlight 2: interactive devices

Design

The structure

The structure chart

The user flow: before the tour

The user flow: after the tour

The Interface